Web

Web Shop

Overview

ANTEROS.web provides you with one or more web shops for your products, an online catalog or an information system, with which your sales staff can, for example, present the product variety to a customer and configure relevant product variants. ANTEROS.web can be individually configured and adapted to your wishes regarding layout and functionality.

ANTEROS.web is a shop module which is fully integrated into a system for central and efficient maintenance of product and media data. This makes it possible to maintain the data, images, translations, documents and videos for the products once and then use this data for various exports for dealers, partners or systems but also for the webshops of ANTEROS.web and print catalogs, price lists and labels.

The main features of webshops, online catalogs and information portals created with ANTEROS.web are the following: 
  • Responsive web design: The content can be viewed on varios sized screens as well as tablets and smartphones. The output displayed adapts to the different devices and screen sizes (see Apps)
  • Convenient search functions: Aside from the search function products can also be found via categories and parameter restrictions. This makes product configurations simple to implement.  A configurator ensures that selection lists are automatically reduced; because often your web catalog does not get a second chance if a prospect runs into a search dead end (0 hits). ANTEROS helps you to avoid search dead ends.
  • You can decide to what degree your product data is displayed: Characteristic data, images, drawings, links, the download option for documents (such as installation instructions, CAD files etc.) are all available for selection
  • Cross-selling: Detailed information about products such as accessories and spare parts are available at the click of a button
  • Product comparison: The basket can be used to collect and compare products. Key data can be displayed in one row highlighting each line containing differing parameter values allowing users to easily recognize differences between products. 
  • Order functions in the web shop allow your (new) customers to compile an order request or order in a shopping cart and send it to you. For recurring orders you can save your shopping baskets and use them again later at any time. In addition, an order overview shows all orders already placed and the currently open shopping cart, with details of when what was ordered.
  • Registration and ERP connection: Only allow authorized users access to specific data and functions via register and login functions. You can create and import user data yourself or allow your customers to register and release this data themselves. In addition, customer prices and availability from the ERP system can be displayed directly in the web shop and orders can be deeply integrated into your processes.
  • Support multiple alphabets, i.e. the product and search pages can be displayed in languages such as German, Russian, Chinese, etc. This enables the user to change the language freely and on each page and to reach all information in the right way. A web catalog in the language of your customers offers you clear competitive advantages!
  • Fully integrated with product data maintenance: The product data is taken directly from ANTEROS.pim meaning your product data need not be separately managed for internet publishing. Specifically define which product data should be displayed in which webshop or online catalog via publications. Thanks to the deep integration of the PIM and web module, no interfaces to other systems need to be configured or programmed.
  • Your corporate design: The layout of your web shop, online catalog or information system is adapted to your individual wishes.
  • Integration into websites: In ANTEROS you can also maintain general pages of your homepage such as company profile and imprint. Alternatively, the ANTEROS web shop or online catalog can be integrated with your existing website, including web content management systems (CMS) such as Typo3, Wordpress, OpenCMS, etc.

In the following, the functions are explained step by step and in more detail, often in the ANTEROS standard layout, occasionally using customer references.

Navigation

Overview

To find products within the webshop or online catalog simply navigate the category tree or search via the keyword search, advanced search or faceted search. The following chapter will explain how to browse the category tree as well as the how the product data is displayed. The next chapter will describe other search options.

Classification tree

After navigating to the products, the classification tree is displayed on the left side.
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This navigation tree corresponds to one of the classification trees that a PIM administrator has created in ANTEROS and if necessary reduced by a publication for the shop.

ANTEROS.web can also be configured to display multiple classifications in a shop, e.g. if they correspond to different views of different target groups (e.g. pumps structured by both the pump category and applicable fields).

The appearance can also be adapted, so that, for example, the number of products at the categories are only displayed by the product families or not at all.

Category Tiles

In addition to the category tree on the left, the categories of a level and a corresponding image as well as the category name are displayed on the right. This ensures a more intuitive navigation for the users. As soon as a category tile is selected applicable sub-categories names and images are displayed. 

The images on the tiles are maintained within the PIM of the corresponding category.
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Product Family and Product Navigation

Tables ( in the ANTEROS standard layout)

After browsing through the categories in the category tree and if there are no more subcategories in the selected category branch, a table with the product families of the selected category will appear. Selecting a product family here will bring up the list of products in that product family.
The two lists are shown in screenshots below. Both screens allow you to further restrict the list on the left by setting parameter values. Furthermore, you can re-sort the lists by clicking on a parameter column. Which parameters appear on the left or in the list as a column is defined by the PIM administrator in the parameter definition.
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Tiles (in the ANTEROS standard layout)

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Overview

When navigating, users can seamlessly navigate from the lowest category level to the related product families and then to the products: If the user clicks on a lowest category, then the list of associated product families appears, and if the user clicks on a product family, its products are listed.
On the one hand, the information displayed can be fine-tuned for the store by the PIM administrator, e.g. which parameters should appear in the overview list of the product family or products. On the other hand, the store user themselves can also switch between views, namely between the table view and the tile view. However, it is also possible to configure the store so that only a fixed view is displayed for the user.
In both views it is possible for the user to add the displayed products directly to the shopping cart, the product comparison or the collection folder on product level.

Search

Keyword search

Auto-completion of the keyword search

In order to make it easier for shop users to find a product, there is an auto-complete function for keyword searches. After entering at least three characters in the search field, a list of possible hits is displayed.
The results are grouped by type, for example product and category.
Basically, an image and the name of the objects found are displayed from selection lines.
In the case of products, the article number is also displayed directly.


For example, clicking on the selected item will take you directly to the product detail page.

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Overview

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The keyword search enables the user to search for the desired product by simply entering a parameter value e.g. an article number or a product name. The search is located directly in the page header, which scrolls along with long pages and can therefore be accessed at any time.

Advanced search

The advanced search allows for a more detailed search query. 
This means that the user can restrict categories in the tree on the left before applying the possible category parameters that were previously enabled by the PIM administrator on the right side. Applicable parameters can be selected as well as operators such as < and > used to restrict a search query. Shops with that contain a large amount of technical products that require very specific conditions can especially profit from this function.
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Faceted search

The faceted search is very similar to the advanced search. Here too, the PIM administrator must select the desired parameters using a filter ("Display in faceted search").
This search is not displayed on an extra page, but as a filter directly under the classification tree.
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Detailed product page

Overview

All product data released in PIM for the shop is displayed on the product details page. These could be: Item number, product name, price, description and technical data of the product or product family, drawings, documents, videos etc. 
In the following product detail pages of references are further detailed:
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Images

Overview

All images linked to a product are displayed on the product detail page. 
The image type "photo" is always selected by default, although all image types defined within PIM can be selected here.

Only one image is displayed in the large version, the others are placed below it as thumbnails. If you click on a thumbnail, the large variant is replaced by the thumbnail.

Image gallery

In addition to the thumbnails and the large picture there is also a picture gallery. Click on the large product picture to open the gallery. Here the picture is shown enlarged and you can navigate through the other pictures.
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Description

The description of a product is displayed in the description tab.
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Features

The features tab shows the parameters that have been assigned to the product and marked with the filter "Show in parameter table of detail page".
 
ANTEROS.web can also be configured to display a fixed list of parameters in a tab. This can also be extended to more than one tab.
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Variants

The Variants tab shows all other products in the product family.
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Cross-Selling: Showing accessories and spare parts

In order to inspire the shop customer when viewing a product detail page to also consider certain other supplementary products, such as standard or special accessories, these can be displayed directly on the product pages.

The relationships are maintained in the PIM and can even be displayed in the shop in both directions, e.g. from the product to its accessory and from the accessory to the possible basic products.

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Documents

In this tab, the documents that have been deposited with the product are linked.
 
Here you can configure whether documents are provided with a thumbnail or as a simple link and whether the document can be displayed directly or must be downloaded first.
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Drawings

Any drawings attached to the product can be found in the Drawings tab.
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Data sheet

There is a link to the product data sheet on the detail page. Here you will find all information optimized for printing, one below the other.
Some information that is not relevant for printing is hidden, such as the links to the documents.
 
In the top right corner there is a button for simple HTML printing via the browser.
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Print on demand

The ANTEROS-based webshop can also be integrated with the ANTEROS.print print engine. This offers many benefits like, for example, enabling the customers of the shop or the online catalog to generate a data sheet for the product with entirely up-to-date product data from the PIM or even export an excerpt catalog for certain products that a customer has compiled in a search query or folder.

 

The printing rules configured for ANTEROS.print are used for the layout of these documents. Some of the ANTEROS customers have reserved this print function only for logged-in users.

Folder

The folder can be used in order to collect products in one place. This can be saved with a title and used to generate exports and print generation.

Product comparison

The product comparison allows the user distinguish between products. In order for the user to easily recognize differences these are highlighted. The behavior of the list can be configured, for example, to define a maximum number or products that can be compared with each other, or to switch off the highlighting function.
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Orders and order inquiries

Shopping cart

ANTEROS has a standard shopping cart to let customers order products, allowing them to add another product or increase the quantity each time they click on the shopping cart button. After logging in, customers can save the current contents of their shopping cart in order to continue their order at a later date, or to conveniently place multiple orders. It is also possible to fill or save shopping baskets with an Excel file.

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Sending order inquiries

An order can also be sent as a request if certain conditions must be met or if there are still questions regarding the order.
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Address selection

During the ordering process different billing and delivery addresses can be input. By choosing the "edit addresses" button, these can be changed by the user. The addresses automatically input are those maintained under user administration (see 5.2.5 Address management)
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Payment methods

As payment methods, the user can choose between purchase on account and payment by PayPal and thus also by credit card. This is configurable.

Order history

The order history provides information on all open and completed orders.

Individual items or complete orders can be added directly to the shopping cart from here and ordered again.

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Overview

ANTEROS can be configured to allow users to create order requests or orders that are (initially) only sent by e-mail to the shop owner. Diversely, the ERP can also be deeply integrated, allowing the order to be directly entered into the merchandise management system and customer prices and availabilities displayed for logged-in users.

User Management

Registration

Direct activation

To unlock users one of the following methods can be defined to customize the shop to the specific needs of a company.

Activation by admin

Each customer can create a user profile, but this profile will only be activated after it has been confirmed by an admin.

Creation by admin

The user is created or imported by an admin and can then be transferred to the customer.

User account management

Delete account

The user administration provides the user with all functions to adjust and correct their data.

You can configure which information can be stored here and which of it is mandatory. It is also possible for the user to change the e-mail address via the user administration. In this case, the mail is checked again in the same way as for registration and a password is requested beforehand.

Password forgotten

If the user can no longer log in, they can have an e-mail sent to the e-mail address stored in their account.

The e-mail will contain the user name and an option to change the password. In the next step the user does not have to contact a support or administrator but can log in directly with the new access data.

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Address management

Alternate billing and shipping addresses can be input by the user via the user account management.
Ticking the boxes "use different billing address" or " use different delivery address" opens the relevant fields regarding address. Here the user can input an alternate address before saving. Here you can store multiple billing and shipping addresses, one of which can be marked as a "preferred address" to be set as default in the ordering process.
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Websites

Simple websites

If you want to set up a shop with ANTEROS.web and only want to add a few additional pages, such as imprint, contact, company information, etc., then you can also maintain these page contents in the PIM.

Banner image

A banner image or automatically changing images can be displayed below the main navigation (with logo and main menus).
 
The banner graphics can also be configured in such a way that, for example, different images matching the category are displayed in different categories.
 
Language dependent banners are also supported, meaning that a promotion banner can be displayed in any given language and linked to the corresponding action.
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Other websites

In PIM you can also maintain further pages and even place them in a two-level hierarchy: for example, under a main menu "Company" the sub-pages "History" and "Management". You can also specify in which menu area the page should be linked and thus be accessible for users: In the page header, the menu navigation or in the footer.
You can also place links to specific product pages of the shop in the menus, e.g. to the product of the month.
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Contact page

The user can comfortably send an e-mail with questions, problems or remarks via the contact form.
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Privacy and cookie policy

The web shop complies with the current data protection and cookie guidelines.
 
The user is informed accordingly about the cookies used and can agree to functional and analysis cookies.

Web User

Overview

In Web user management, you can create and edit users in your ANTEROS-based Web catalog/shop. If you select the menu item "Web: Web Users" you will find a list of all previously created users on the left side of the layout. Using this list, you can duplicate or delete an existing user or create a new user. On the right side there is an editor, whose tabs and functions are described in the following subchapters.

General tab

This is where you manage the basic properties of a user. These include the code, which is the user name with which you log in, the user password and the associated customer number. In addition, you can select a user status and a role. Depending on the user status, the user has the possibility to log in to the web catalog (released), or not to log in (not released, blocked, deleted, in blacklist). You can choose between these options from the drop-down list. The role allows you to determine which rights a user has in the web catalog/online store.
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Contact data tab

This is where the user's personal information can be saved, such as e-mail, telephone and fax, as well as company and associated address.
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Delivery addresses tab

If the user has a delivery address that differs from the address already entered, the new address can be input in the "Billing address" field along with details such as first name, surname, street, postcode, city, etc.
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Invoice Addresses tab

If the user has a billing address that differs from the address already entered, the new address can be input in the "Billing address" field along with details such as first name, surname, street, postcode, city, etc.
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Category Tab

In the " Categories " tab, you can define which areas of the web shop users have access to. The areas with access authorization are highlighted in blue in this case. A user will have access to all areas, however, if you do not select a category.
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Changes tab

In this tab you can see exactly who made which changes to this object and when. Details of the action can be obtained by clicking on the arrow symbol on the left. For example, in the screenshot below, after clicking on the icon, you can see which value the object (product family, product, parameter, ...) had before the change.
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Media portal

After selecting the " Media Portal" option, the following window opens. This can be used to visit the web application:
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The media portal displays all your images and documents, easily searchable and downloadable.
This allows you to enable partners, distributors, publishers, etc. to easily find product images for themselves and download them in various formats.
Users can easily browse through the product categories: from the main categories to sub-categories, etc. The users can see directly the images or documents that are assigned to the category selected.
Important: You do not have to enter the images or documents into the search trees
The assignment is already known to ANTEROS when you assign an image/document to a product and a category to the product. This will save you a lot of time!
Easy to download: Each image or document has an icon for download.
For images you can choose between several formats, e.g. web-size or web-mini. With a folder you can put together several images and then download all these images in the desired format with a single action.
In the "Users (Media Portal)" menu, you can assign specific rights to the relevant persons for the media portal.
The media portal can not only be provided with your logo, but can also be individually adapted to your layout wishes.

Media Portal Users

Overview

The media portal user administration allows you to create and edit users for your ANTEROS-based media portal. Selecting the menu item "Media Portal Users", will show a list of all users that have been created so far on the left side of the layout. With the help of this list you can duplicate or delete an already existing user, or create a new user. On the right side there is an editor with tabs and functions that will be explained in the following subchapters.

General tab

This is where you manage the basic user properties. These include the code, which is the user name with which you log in, the user password and the associated customer number. In addition, you can select a user status and a role. Depending on the user status, the user can log in to the web catalog (released), or not log in (not released, locked, deleted, blacklisted). You can select these options from the drop-down list.

Contact information tab

This is where the user's personal information can be saved, such as e-mail, telephone and fax, as well as company and associated address.
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Categories tab

In the " Categories " tab, you can define which areas of the web shop users have access to. The areas with access authorization are highlighted in blue in this case. A user will have access to all areas, however, if you do not select a category.
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Changes tab

In this tab you can see exactly who made which changes to this object and when. Details of the action can be obtained by clicking on the arrow symbol on the left. For example, in the screenshot below, after clicking on the icon, you can see which value the object (product family, product, parameter, ...) had before the change.
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Websites

Overview

In addition to the product pages for your ANTEROS.web-based web catalog/web shop, you can also maintain content for other websites, such as e.g. a short introduction to your company, using the menu item "Websites" in the "Web" menu.
If you click on the menu item, a list of the websites entered in ANTEROS so far will be displayed on the left-hand side and on the right-hand side you will see, as previously shown for the products and product families, an initially empty editor.

Similar to the maintenance of the product families and products, you can create a new website by clicking on the add symbol in the top line of the editor or in the actions column of the list. By clicking on the web page you can edit it and if you have opened a web page in the editor, delete it by clicking on the delete icon.

General tab

When creating and editing, you are directed to the editor, where you should enter the web page menu name in the "Name" field of the "General" tab at the top and the content of the page in the "Description" field (using the formatting buttons, if necessary with formatting, tables or embedded images). If you have not yet opened a web page in the editor and you click on the Add icon in the top bar of the editor, the new web page will be displayed second in the list on the left side. If you click on the icon in the action column, the new web page is displayed below the selected row.
You can also specify synonyms for the selected web page at the bottom of the editor.
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Media Tab

Here you can upload pictures and videos similar to the "Media" tab for product families and products. In addition, the type "Web page header image" is used to select the image type.
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Translations tab

This tab displays all texts and corresponding translations for this object. By default, the checkbox "Only local uses" is selected and thus only texts used in the current product family appear at the bottom of the list.
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Changes tab

There are various filter options available so that you can find out about the many points of specific changes.

Date: Here you can restrict the period of the changes.

Editor: Here you can specify whether only changes made by you are to be displayed.

Change type: Here you can decide whether all changes should be displayed or only actions in which data was created, changed and/or deleted.

In this tab you can see exactly who made which changes to this object and when. Details of the action can be obtained by clicking on the arrow symbol on the left. For example, in the screenshot below, after clicking on the icon, you can see which value the object (product family, product, parameter, ...) had before the change.
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Web Messages

In this section you will find a central tool used to manage messages that are displayed in the web store / catalog for certain periods of time and when certain events occur. Each message allows you to specify the time period in which it should be displayed and what type of message it should be (e.g. info or warning). Furthermore, you can control whether this message is only displayed once per visit, with every login or one time only when logging in.
For example, for the pre-Christmas period, from 12/22/2021 to 12/26/2021, Christmas greetings can be displayed once per session.
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Contacts

Contacts can be linked to websites and product categories in the contact management. This is done in the corresponding editors via the "Relations" tab.
The contact information consists of the usual details such as name, address, e-mail and phone number. In order to display the address via Google Maps, you may additionally specify the longitude and latitude.

Similar to the output of contact data for a website, the contacts linked to a product category are displayed in the product navigation on the left.
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Banner

A separate maintenance allows you to link banners to web pages or product categories, just like you did with contacts. These are displayed according to their position settings in the web page and in the product navigation in the online store / catalog.
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